Support Overview
Xceedium is dedicated to providing the highest level of support and service to our customers. The Xceedium maintenance and support program is specifically designed to help customers receive the maximum benefit not only today but also tomorrow.
- Upgrades and patches for licensed modules
- Direct phone and email access to technical support specialists for problem resolution, bug reporting, documentation clarification and technical guidance
- Access to Xceedium's customer support center for an online repository of updated product documentation, release notes, broad technical information, white papers
- Unlimited number of support incidents for contract term
- Support for current release plus one release prior
For more information, please login to our Support Center.
Not registered? Contact support by email at support@xceedium.com or call 877-636-5803, option 2
